Quote Desk bot

From customer enquiry to checked quote

Quote Desk reads each enquiry as it lands, matches your catalogue, checks stock and the customer’s pricing in your ERP, and drafts the quote. Your team approves before anything is sent.

Inbound email · 07:52

Dan · Trade customer, account 2214

Hi, have you got 200 of the 22mm compression elbow we had last time? What’s your best price, and can you deliver by Friday? Thanks, Dan.

Draft quote · waiting for approval

  • 22mm compression elbowCode CE-22, from the last order200
  • StockYour ERP, 07:58340 free
  • Customer pricePrice band B, agreed terms£1.84 each
  • Delivery by FridayFirm date, needs a personCheck

Reply email drafted · every figure shows its source

Nothing reaches the customer until someone on your team says yes.

One enquiry, start to finish

“Have you got 200 of this fitting? Best price? Can you deliver by Friday?” Here is what Quote Desk does with an email like that, and where your team steps in.

  1. 1

    Read the enquiry

    Customer, product, quantity 200, needed by Friday.

  2. 2

    Match the catalogue

    Finds the code from “the one we had last time”, or an old part number, using the customer’s order history.

  3. 3

    Check stock and pricing

    Stock from your ERP; this customer’s price band and any agreed terms.

  4. 4

    Draft the quote

    Quote and reply email drafted, with the source of each figure shown.

  5. 5

    Flag what is missing

    Short on stock? Unclear spec? Delivery date at risk? It says so and asks.

  6. 6

    Follow up

    No reply after an agreed time: drafts a friendly chase for approval.

A person approves

Uncertain availability, any non-standard discount, and anything that makes a binding commitment, such as a firm delivery date or a contract price. Nothing goes to the customer until someone on the team says yes.

  • Reply faster
  • Handle more enquiries
  • Win more orders with the team you have

Works where your team works

Signs in to the systems you already run

Give a bot its own login once, with the permissions you choose. It uses your ERP, your inbox and your customers’ portals the way your team does, including the older screens nobody enjoys.

  • No new system and no ERP project
  • Its own user, with permissions you set
  • Every step it takes is logged

How a pilot works

One repetitive task, on the information you already have, at a fixed price agreed before we start.

  1. 1 · Workflow review

    Fifteen minutes. Bring one repetitive task your team spends hours on every week.

  2. 2 · Pilot on that task

    In your own systems. You set the checks it must pass before your team relies on it.

  3. 3 · Fixed price, fair terms

    Agreed in writing before we start. You pay half to begin and the rest only when the agent passes your checks.

Your data stays yours

  • Held apart from other customers’ data
  • Never used to train AI models
  • Hosted in the UK or EU and encrypted
  • Read-only unless you switch an action on, and every question, answer and action is logged so you can check it

Bring us one repetitive task your team spends hours on every week

Quoting is a good place to start. In 15 minutes we will show you where an agent helps first, using sample data.

Book a 15-minute workflow review